Privacy notice

Data Controller

Name: United Shipping Hungária Kft.
Seat: 1054 Budapest, Kálmán Imre utca 1.
Mailing address, complaints handling: 1054 Budapest, Kálmán Imre utca 1.
E-mail: tamas@unitedshipping.eu
Phone number: +36305046401
Website: http://www.unitedshipping.eu

Hosting

Name: Webenlét Informatikai Szolgáltató Kft.
Mailing address: 1131 Budapest, Hajdú köz 7.
E-mail address: info@webenlet.hu
Phone number: +36 1 633 30 53

Description of data processing in the operation of the website

Information about the use of cookies

What is a cookie?

The Data Controller uses so-called cookies when you visit the website. A cookie is a bundle of letters and numbers that our website sends to your browser to save certain settings, facilitate the use of our website and help us to collect some relevant statistical information about our visitors.
Some of the cookies do not contain any personal information and cannot be used to identify an individual user, but some of them contain a unique identifier – a secret, randomly generated sequence of numbers – that is stored on your device, thus ensuring your identification. The duration of each cookie is described in the relevant description of each cookie.

Legal background and legal basis for cookies:
The legal basis for data processing is your consent pursuant to Article 6(1)(a) of the Regulation.

Main features of the cookies used by the website:

Cookies are essential for the operation of the website:
If you do not accept the use of these cookies, certain features may not be available to you.

Cookies strictly necessary for the operation: These cookies are essential for the use of the website and allow you to use the basic functions of the website. In their absence, many of the site’s features will not be available to you. The lifetime of these types of cookies is limited to the duration of the session.

Mobile version, design cookie: Detects the device the visitor is using and switches to full view on mobile. It has a lifespan of 365 days.

Cookie acceptance cookie: When you arrive on the site, the warning window will accept the cookie storage statement. It has a lifespan of 365 days.

Cookies for statistical purposes:

Google Analytics cookie: Google Analytics is Google’s analytics tool that helps website and app owners to get a more accurate picture of their visitors’ activities. The service may use cookies to collect information and compile reports on website usage statistics without individually identifying visitors to Google. The main cookie used by Google Analytics is the „__ga” cookie. In addition to reporting on site usage statistics, Google Analytics, along with some of the advertising cookies described above, can also be used to display more relevant ads in Google products (such as Google Search) and across the web.

If you do not accept the use of cookies, certain features will not be available to you. For more information on how to delete cookies, please follow the links below:

Internet Explorer: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-11
Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
Mozilla: https://support.mozilla.org/hu/kb/weboldalak-altal-elhelyezett-sutik-torlese-szamito
Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Chrome: https://support.google.com/chrome/answer/95647
Edge: https://support.microsoft.com/hu-hu/help/4027947/microsoft-edge-delete-cookies

Contact

For example, if you contact us by email, contact form or phone with a question about a product. Contacting us in advance is not obligatory, you can order from the webshop at any time without contacting us.

Data processed

The information you provided when you contacted us.

Duration of processing

The data will only be processed until the contact is completed.

Legal basis for data processing

Your voluntary consent, which you give to the Data Controller by contacting us. [Processing under Article 6(1)(a) of the Regulation]

Other data processing

If the Data Controller intends to carry out further processing, it shall provide prior information on the essential circumstances of the processing (legal background and legal basis of the processing, purpose of the processing, scope of the data processed, duration of the processing).

Recipients of personal data

Processing for the purpose of storing personal data

Name of the data processor: Webenlét Informatikai Szolgáltató Kft.
Contact details of the data processor:
Phone number: +36 1 633 30 53
E-mail address: info@webenlet.hu
Seat: 1131 Budapest, Hajdú köz 7.
Website: https://www.webenlet.hu
The Processor stores personal data on the basis of a contract with the Data Controller. You are not entitled to access personal data.

Your rights in the processing of your data

During the period of processing, you have the following rights under the Regulation:

right to withdraw consent
access to personal data and information on data processing
right to rectification
restriction of processing,
right to erasure
right to object
right to portability.

If you wish to exercise your rights, this will involve your identification and the Data Controller will need to communicate with you. Therefore, for identification purposes, you will be required to provide personal data (but identification will only be based on data that the Data Controller already processes about you) and your complaint about the processing will be available on the Data Controller’s email account for the period of time specified in this notice in relation to complaints. If you are a former customer and would like to be identified for complaint or warranty purposes, please also provide your order ID for identification purposes. We can use this to identify you also as a customer.
The Data Controller shall respond to complaints about data processing within 30 days at the latest.

Right to withdraw consent

You have the right to withdraw your consent to data processing at any time, in which case the data will be deleted from our systems. However, please note that withdrawing your consent may result in our inability to deliver your currently outstanding order. In addition, if the purchase has already been made, we cannot delete billing data from our systems under accounting rules and, if you have a debt to us, we may process your data even if you withdraw your consent on the basis of a legitimate interest in the recovery of the debt.

Access to personal data

You have the right to receive feedback from the Data Controller as to whether or not your personal data is being processed and, if it is being processed, you have the right to:

• have access to the personal data processed; and
• be informed of the following information by the Data Controller:

the purposes of the processing;
the categories of personal data processed about you;
information about the recipients or categories of recipients to whom or with which the personal data have been or will be disclosed by the Data Controller;
the envisaged period of storage of the personal data or, if this is not possible, the criteria for determining that period;
your right to request the Data Controller to rectify, erase or restrict the processing of personal data concerning you and to object to the processing of such personal data where the processing is based on legitimate interests;
the right to lodge a complaint with a supervisory authority;
if the data was not collected from you, any available information about its source;
the fact of automated decision-making (where such a process is used), including profiling, and, at least in these cases, clear information about the logic used and the significance and likely consequences for you of such processing.

The purpose of exercising the right may be to ascertain and verify the lawfulness of the processing, and therefore, in the event of repeated requests for information, the Data Controller may charge reasonable compensation for the provision of information.

Access to personal data is provided by the Data Controller by sending you the personal data and information processed by email after you have identified yourself. If you are registered, we will provide access so that you can view and control the personal data we process about you by logging into your account.

Please indicate in your request whether you require access to your personal data or information about data processing.

Right to rectification

You have the right to have inaccurate personal data relating to you corrected by the Data Controller without delay at your request.

Right to restriction of processing

You have the right to have the Data Controller restrict processing at your request if any of the following conditions is met:

You contest the accuracy of the personal data, in which case the restriction will apply for the period of time that allows the Data Controller to verify the accuracy of the personal data, if the accuracy can be established immediately, no restriction will be imposed;
the processing is unlawful, but you object to the deletion of the data for any reason (for example, because the data are important to you for the purposes of pursuing a legal claim), and you do not request the deletion of the data but instead request the restriction of their use;
the Data Controller no longer needs the personal data for the purposes for which they are processed, but you require them for the establishment, exercise or defence of legal claims; or
You have objected to the processing, but the Data Controller may also have a legitimate interest in the processing, in which case, until it is established whether the Data Controller’s legitimate grounds prevail over your legitimate grounds, the processing must be restricted.

If the processing is restricted, such personal data, except for storage, may be processed only with the consent of the data subject or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or of an important public interest of the Union or of a Member State.

The Data Controller will inform you in advance about the lifting of the restriction (at least 3 working days before the lifting of the restriction).

Right to erasure – right to be forgotten

You have the right to have the Data Controller erase personal data concerning you without undue delay if any of the following grounds applies:

the personal data are no longer necessary for the purposes for which they were collected or otherwise processed by the Data Controller;
You withdraw your consent and there is no other legal basis for the processing;
You object to processing based on legitimate interest and there is no overriding legitimate ground (i.e. legitimate interest) for processing,
the personal data were unlawfully processed by the Data Controller and this has been established on the basis of the complaint,
the personal data must be erased in order to comply with a legal obligation under Union or Member State law applicable to the Data Controller.

If the Data Controller has disclosed personal data about you for any lawful reason and is required to delete it for any of the reasons set out above, it shall take reasonable steps, including technical measures, taking into account the available technology and the cost of implementation, to inform other data controllers that you have requested the deletion of the links to or copies of the personal data in question.

Erasure does not apply where the processing is necessary:

to exercise the right to freedom of expression and information;
to comply with an obligation under Union or Member State law that requires the controller to process personal data (such as processing in the context of invoicing, where the storage of the invoice is required by law) or to carry out a task in the public interest or in the exercise of official authority vested in the controller;
to lodge, enforce or defend legal claims (e.g. if the Data Controller has a claim against you and has not yet settled it, or if a consumer or data management complaint is pending).

Right to object

You have the right to object to the processing of your personal data based on legitimate interests at any time on grounds relating to your particular situation. In such a case, the Data Controller may no longer process the personal data unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

Where personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such purposes, including profiling, where it is related to direct marketing. If you object to the processing of your personal data for direct marketing purposes, your personal data will no longer be processed for these purposes.

Right to portability

If the processing is automated or if the processing is based on your voluntary consent, you have the right to request the Data Controller to receive the data you have provided to the Data Controller, which the Data Controller will make available to you in xml, JSON or csv format, and if technically feasible, you may request that the Data Controller transfer the data in this format to another data controller.

Automated decision-making

You have the right not to be subject to a decision based solely on automated processing (including profiling) that would have legal effects concerning you or similarly significantly affect you. In such cases, the Data Controller shall take appropriate measures to protect the rights, freedoms and legitimate interests of the data subject, including at least the right to obtain human intervention by the Data Controller, to express his or her point of view and to object to the decision.

The above does not apply if the decision:

Necessary for the conclusion or performance of a contract between you and the controller;
is permitted by Union or Member State law applicable to the controller which also lays down appropriate measures to protect your rights and freedoms and legitimate interests; or
is based on your explicit consent.

Registration in the Data Protection Register

Pursuant to the provisions of the Data Protection Act, the Data Controller was required to notify certain of its data processing activities to the data protection register. This notification obligation ceased on 25 May 2018.

Data security measures

The Data Controller declares that it has implemented appropriate security measures to protect personal data against unauthorised access, alteration, transmission, disclosure, erasure or destruction, accidental destruction or accidental damage and inaccessibility resulting from changes in the technology used.

The Data Controller will make every effort to ensure that its data processors also take appropriate data security measures when working with your personal data, as far as organisational and technical possibilities allow.

Remedies

If you believe that the Data Controller has violated a legal provision on data processing or has failed to comply with a request, you may initiate an investigation procedure with the National Authority for Data Protection and Freedom of Information to stop the alleged unlawful processing (mailing address: 1363 Budapest, Pf. 9., e-mail: ugyfelszolgalat@naih.hu, telephone +36 (30) 683-5969 +36 (30) 549-6838; +36 (1) 391 1400).
You are also informed that you may bring a civil action against the Data Controller before a court in the event of a breach of the legal provisions on data processing or if the Data Controller has not complied with a request.

Amendments to the Privacy Notice

The Data Controller reserves the right to amend this Privacy Notice in a way that does not affect the purpose and legal basis of the processing. By using the website after the amendment comes into force, you accept the amended privacy policy.

If the Data Controller wishes to carry out further processing of the data collected for purposes other than those for which they were collected, the Data Controller will inform you of the purposes of the processing and the following information before carrying out the further processing:

the duration of the storage of personal data or, where this is not possible, the criteria for determining that duration;
your right to request from the Data Controller access to, rectification, erasure or restriction of processing of personal data concerning you and, in the case of processing based on legitimate interest, to object to the processing of personal data and, in the case of processing based on consent or a contractual relationship, to request to ensure the right to data portability;
that you may withdraw your consent at any time, in the case of processing based on consent,
the right to lodge a complaint with a supervisory authority;
whether the provision of the personal data is based on a legal or contractual obligation or is a precondition for the conclusion of a contract, whether you are under an obligation to provide the personal data and the possible consequences of not providing the data;
the fact of automated decision-making (where such a process is used), including profiling, and, at least in these cases, clear information about the logic used and the significance and likely consequences for you of such processing.

Processing can only start after this, and, if the legal basis for the processing is consent, you must also give your consent in addition to the information.

This document contains all relevant information on data processing in connection with the operation of the webshop in accordance with the General Data Protection Regulation of the European Union 2016/679 (hereinafter referred to as the GDPR) and the Act CXII of 2011 (hereinafter referred to as the Infotv.).

Date of adoption: 26/06/2023